3 Words You Never Want Your Customers to Say

Only a few things are more difficult for a company than ensuring customer satisfaction for all the customers. Though you might have ensured to impart the most appropriate customer service skills in your customer service staff, the unfortunate fact is that not all the customers can be satisfied. Those customers who are not satisfied with […]

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5 Easy Steps to Top-Notch Customer Service

It is an unfortunate fact that businesses are not bestowing the right quantum of attention on the aspect of customer service. Even while hiring staff, they look for those job aspirants who are technically sound. They do not look at the attitude of people towards customers. But the same companies behave like hypocrites. When they […]

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